Freedom Through Technology

In my LinkedIn Post and CareYogi blog post on India's Independence Day, I had alluded to our decision to make our technology available to other home healthcare service providers. How is that linked to Freedom? I try to answer that here.

Home Healthcare Service Provider's Perspective

Many home healthcare companies do amazing work in serving patients and families, but struggle with investing in and adopting technology. Many such organizations do not possess the technical know-how to build an integrated technical solution to manage their business processes and enable efficient caregiving in patients' homes.

We have seen companies face challenges like

1. No proper ERP to manage their operations
2. No customer-facing app or caregiver/partner app
3. Dependence on expensive outsourced development that is slow and hard to maintain
4. Poor quality websites that don’t match the service quality they provide

Customer's Perspective

The Home Healthcare industry is very unorganized. Most of the customers feel frustrated because of one or many of the following reasons

1. Lack of standardization makes trust very hard to achieve.
2. Last-mile service delivery is not that reliable.
3. Many loved ones of the patients are not staying close to the patients. Many live in other countries. It is natural for them to be worried all the time, not knowing what is happening in real time.
4. There is a lot of churn in customers' engagements with the service providers

CareYogi™ has spent a year developing the technology for the Home Healthcare industry. We are very open to unshackling even our competitors and delighting the customers by offering CareYogi Home Healthcare technology to all the players in the industry.

If you are looking for a technical solution for your home healthcare business, please contact tech@careyogis.com.

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